Executive Blogs

Embracing Relationship Selling – Don’t be Afraid!

by Daniel DiSano
Going back to Business 101, companies need revenue to be successful and, unless you operate a lifestyle business, companies require growth (especially publicly traded firms) to have long term viability. Also unless you have a specific product or have intellectual property that doesn’t need to be broadly sold/marketed/distributed, revenue comes from selling and making “rain”. There are numerous business and sales books on effective rainmaking and I am not going to delve into the psychology of effective selling. It is clear that the easiest form of revenue generation is relationship selling.  Read More

United at last in BPM?

by Peter Borner
Are vendors that describe themselves as System-Centric, Human-Centric or Document-Centric being very short-sighted and missing the point of BPMS value? Gartner's latest report "People, Processes and Information: United at Last in BPM" says that vendors that describe themselves in one of those buckets as being very short-sighted and missing the point of BPMS value.  Read More

What are the roadblocks of change?

by Peter Borner
John P. Kotter, in his latest book A Sense of Urgency [Harvard Business Press, 2008] cites two reasons why, by his calculation, 70% of Business change either fails to deliver or is never instigated in the first place. These two reasons are complacency and false urgency.  Read More